FAQs

How long until my order is dispatched and delivered?
Shipping times vary—orders may be processed on the same business day or within 1-2 days, with delivery typically occurring within 4-7 days. On rare occasions, delays might happen due to unforeseen circumstances. If an extended shipping period applies, you’ll find the details on the respective product page. We’re committed to offering some of the fastest processing times and the most responsive customer support in the industry.

Which payment methods do you accept?
We accept a wide range of payment options including major credit and debit cards (Visa, Mastercard, American Express, Discover) along with digital wallet solutions such as Apple Pay and Google Pay.

What is your return policy?
We stand by a 30-day money-back guarantee on all items. For further details, please review our 30-Day Return Policy located at the bottom of the page.

What is your cancellation policy?
Orders may be canceled for a full refund if the cancellation request is made before the order is dispatched. To cancel, please contact us immediately at support@homesteadry.com. Once an order has shipped, it will be subject to our 30-Day Return Policy.

What if my product arrives damaged?
Upon delivery, please inspect the packaging carefully. If you notice any damage—even to the box—make a note on your delivery receipt. If you suspect damage but haven’t had a chance to inspect the package, please write “suspect damage” on the receipt. Should the product arrive damaged, send us photos at support@homesteadry.com so we can promptly arrange a replacement or compensation.

How do I place an order?
To order online, simply click the “Add To Cart” button on your chosen product and proceed to checkout by entering your shipping and billing details. You may also place orders by phone at 000-000-0000. An immediate confirmation will be sent to you once your order is successfully placed.

How will I know when my order has shipped?
After placing your order, you will receive an email confirmation along with credit card authorization and shipping details. We process orders promptly and will notify you with a shipping confirmation and tracking number as soon as your order leaves the warehouse. In case an item is out of stock, we will contact you via email or phone within one business day.

Will I receive an order confirmation email?
Yes, an order confirmation is sent to the email address provided during checkout. We recommend saving or printing this confirmation for your records. Please double-check your email entry to ensure you receive all necessary information.

Do you charge sales tax?
Our operations are based in North Carolina, and sales tax is only applied when orders are shipped within North Carolina, which can result in notable savings compared to other locations.

Can I modify my order?
Absolutely—if you need to change your order, simply email us at support@homesteadry.com before your order is dispatched. Any price differences will either be credited back to your card or invoiced separately.

For quick assistance regarding any changes or order status updates, please reach out via support@homesteadry.com or call 000-000-0000.